Online GP Consultations by Phone & Video
Speak to Dr Faizal Secretary, a GMC-registered GP, by phone or secure video. Get advice, have your test results explained, and arrange referral letters or a fit note where appropriate, with the option to be seen in person in Fulwood if you need examining.
- Phone or video from £49
- No NHS registration needed
- Same GP in person if needed
- GMC 7606534
An online GP consultation is a private appointment with a GMC-registered doctor by phone or secure video instead of visiting a clinic. At My Private Clinic you speak to Dr Faizal Secretary for 15 minutes (£49) or 30 minutes (£119), booked online. You can get advice, have results explained, and arrange a referral letter or fit note where clinically appropriate. If you need examining, you can be seen in person at the clinic in Fulwood, Preston.
If you're looking for a private GP online in the UK, Dr Faizal Secretary offers telephone and video consultations for a wide range of non-emergency health concerns. For many common problems, a remote appointment gives you the same chance to discuss symptoms, ask questions and agree next steps as an in-person visit, and if your symptoms require an examination, you'll simply be advised to attend the clinic.
Reviewed by Dr Faizal Secretary MRCGP · GMC 7606534 · Last reviewed: September 2026
How to Book an Online GP Appointment
Whether you choose telephone or video, you'll receive the same unhurried assessment and advice as a face-to-face appointment.
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Choose Phone or Video
On the booking page, pick a 15 or 30-minute phone or video appointment and a time that suits you.
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Confirm Your Booking
Add your details and confirm. You'll see the fee before you book, and there are no membership or registration fees.
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Speak With Dr Secretary
At your appointment time, Dr Secretary will call you or start a secure video call.
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Leave With a Plan
You'll receive a clinical assessment, advice and a clear plan. If your symptoms need examining, you'll be offered an appointment at the clinic.
How Much Does an Online GP Consultation Cost?
You'll know the cost of your appointment before it takes place, with no hidden charges, membership or registration fees.
Advice, follow-ups, test results and concerns that do not need an examination.
Several concerns, a longer discussion or a second opinion.
Temperature, ear infections, rashes and breathing concerns.
Referral letters are written as part of your appointment. Tests and investigations are charged separately and always discussed with you first.
Telephone or Video: Which Is Right for You?
Both give you direct access to Dr Faizal Secretary. The right option depends on your symptoms and whether Dr Secretary needs to see the affected area.
Telephone GP Consultation
Often suitable if you need to:
- Discuss new symptoms
- Talk through blood tests or scan results
- Obtain a sick note where appropriate
- Arrange a specialist referral
- Follow up after a previous consultation
- Get a second opinion
Quick, convenient, and easily fitted around a busy day.
Video GP Consultation
Lets Dr Secretary see visible symptoms while avoiding unnecessary travel. May suit:
- Skin rashes or lesions
- Eye problems
- Minor injuries
- Visible swelling
- Children's illnesses where observation helps
- General medical assessment
The right choice when the affected area can be shown on camera.
What Can an Online GP Help With?
Depending on your symptoms, Dr Secretary can give advice, arrange referrals or blood tests, or advise if an in-person GP consultation would be more appropriate. Online consultations are commonly used for:
Acute Illness
Colds, flu-like illnesses, sore throats, ear infections, urinary symptoms, stomach upsets, headaches and many other common conditions.
Mental Health
Support for anxiety, low mood, stress and sleep concerns, with time to talk things through and agree a plan.
Test Results
Explaining blood test results and imaging reports, and discussing what they mean for your health.
Referrals & Second Opinions
Specialist referral letters arranged during your consultation, or a second opinion on a diagnosis or plan.
Sick Notes
Medical certificates and fit notes issued where clinically appropriate.
Children's Health
Many common childhood illnesses can be assessed remotely first. If an examination is needed, Dr Secretary will advise when a clinic appointment is more appropriate.
Why patients choose a remote appointment
- Need medical advice quickly
- Are unable to attend the clinic
- Want to discuss a new health concern
- Want to review blood test or scan results
- Require a referral to a specialist
- Need a follow-up after a previous appointment
When Will You Need a Face-to-Face Appointment?
An online consultation suits many concerns, but not every situation. Dr Secretary may recommend seeing you in person if:
- A physical examination is needed
- Your symptoms require further assessment
- Blood tests or diagnostic investigations are required
- A procedure or treatment needs to be carried out at the clinic
- Your symptoms suggest emergency assessment is more appropriate
If an examination is needed, Dr Secretary will explain why and arrange the most appropriate next step, often a same-day GP appointment at the clinic when one is available. If urgent medical care is required, you'll be advised to attend your nearest Emergency Department or call 999.
Time to Be Heard, and the Same Doctor Each Time
Many patients choose private care for quick access to a GP, more time to discuss their concerns, and the reassurance of seeing the same doctor throughout their care.
You'll See the Same Doctor
You'll speak with Dr Faizal Secretary throughout your care, by telephone, video or in person, so your care is based on an understanding of your medical history, not starting again with a different clinician each time.
Healthcare That Fits Your Day
Telephone and video consultations make it easier to get advice without taking time off work, arranging childcare or travelling.
Clear, Honest Advice
Sometimes reassurance is all that's needed; other times you may need investigations or a referral. Either way, you'll leave knowing exactly what happens next.
A Clinic Behind the Call
If an examination becomes necessary, you can be seen in person by the same doctor at the clinic in Fulwood, Preston.
Online Care From Dr Faizal Secretary
Dr Faizal Secretary is a GMC-registered GP with experience in both NHS general practice and acute medicine. Alongside clinic appointments and home visits, he provides telephone and video consultations for many common health concerns. His approach is simple: listen carefully, understand the problem, explain the options and agree the most appropriate plan together.
"Not every health concern needs a trip to the clinic. When it's safe and appropriate to manage your care remotely, a telephone or video consultation can often provide the answers and reassurance you need."
Dr Faizal Secretary, MBChB MRCGP · Read the full profile →
Online GP Consultations, Answered
What is an online GP consultation?
An online GP consultation lets you speak with a GMC-registered doctor by telephone or secure video call instead of visiting the clinic. It suits many common health concerns, follow-up appointments and discussing test results.
How do I book an online GP appointment?
Book online by choosing a 15 or 30-minute phone or video appointment and a time that suits you, or call or WhatsApp the clinic on 07424 172034. You don't need to be registered with the clinic or leave your NHS GP.
How much does an online GP consultation cost?
A 15-minute phone or video consultation costs £49 and a 30-minute consultation costs £119. You'll know the fee before you book, and there are no membership or registration fees.
Can online GPs do referrals?
Yes. If specialist assessment or further investigations are needed, referral letters can be arranged during your consultation.
Can I get a fit note from an online GP?
Yes. Where it is clinically appropriate, a fit note can be provided following your telephone or video consultation.
What conditions can a video doctor help with?
Video consultations suit many common concerns, including skin conditions, minor infections, mental health concerns, follow-up appointments and discussing test results.
Can I get an NHS referral from a private GP?
A private GP can advise on your referral options. Whether an NHS referral is appropriate depends on your circumstances and local NHS pathways.
Can I insist on seeing my GP face-to-face?
If your condition cannot be safely assessed remotely, Dr Secretary will recommend a face-to-face appointment. Likewise, if you would prefer to be seen in person and a physical examination is appropriate, this can usually be arranged.
Is an online GP suitable in an emergency?
No. For a life-threatening emergency, call 999 or go to A&E. For urgent medical help when the clinic is closed, contact NHS 111.
Related Services
Speak With a GP Wherever You Are
Whether you need medical advice, a referral, your results explained, or simply want to speak with a GP without travelling, Dr Faizal Secretary offers telephone and video appointments. If your condition needs further assessment, you'll be advised on the most appropriate next step, including a face-to-face appointment where necessary.