Online GP consultations by telephone & video
Not every health concern needs a trip to the clinic. Speak with Dr Faizal Secretary by telephone or secure video for advice, prescriptions, sick notes, test results and referrals — from the comfort of home. If your symptoms need examining, you'll simply be advised to attend the clinic. No NHS GP registration required.
GMC 7606534 Telephone & secure video From £49 No NHS registration needed
If you're looking for a private GP online in the UK, Dr Faizal Secretary offers telephone and video consultations for a wide range of non-emergency health concerns. For many common problems, a remote appointment gives you the same chance to discuss symptoms, ask questions and agree next steps as an in-person visit — and if your symptoms require an examination, you'll simply be advised to attend the clinic.
Reviewed by Dr Faizal Secretary MRCGP · GMC 7606534
Why choose an online GP consultation?
An online doctor consultation makes it easier to access medical advice when visiting the clinic isn't practical. Patients often choose a remote appointment because they:
- Need medical advice quickly
- Are unable to attend the clinic
- Want to discuss a new health concern
- Need a medication review or repeat prescription
- Want to review blood test or scan results
- Require a referral to a specialist
- Need a follow-up after previous treatment
Telephone or video — which is right for you?
Both give you direct access to Dr Faizal Secretary. The right option depends on your symptoms and whether Dr Secretary needs to see the affected area.
Telephone GP Consultation
Often suitable if you need to:
- Discuss new symptoms
- Review medication
- Talk through blood tests or scan results
- Request a repeat prescription
- Obtain a sick note where appropriate
- Arrange a specialist referral
- Follow up after a previous consultation
Quick, convenient, and easily fitted around a busy day.
Video GP Consultation
Lets Dr Secretary see visible symptoms while avoiding unnecessary travel. May suit:
- Skin rashes or lesions
- Eye problems
- Minor injuries
- Visible swelling
- Children's illnesses where observation helps
- General medical assessment
The right choice when the affected area can be shown on camera.
What can be managed during an online consultation?
Depending on your symptoms, Dr Secretary can advise on treatment, arrange prescriptions or referrals, recommend investigations, or advise if an in-person examination would be more appropriate. Online consultations are commonly used for:
Acute Illness
Colds, flu-like illnesses, sore throats, ear infections, urinary symptoms, stomach upsets, headaches and many other common conditions.
Mental Health
Support for anxiety, low mood, stress, sleep concerns, or discussions about ongoing treatment.
Medication Reviews
Reviewing current medication, discussing side effects, adjusting treatment where appropriate, or arranging repeat prescriptions.
Test Results
Explaining blood test results and imaging reports, and discussing what they mean for your health.
Sick Notes
Medical certificates and fit notes issued where clinically appropriate.
Children's Health
Many common childhood illnesses can be assessed remotely first. If an examination is needed, Dr Secretary will advise when a clinic appointment is more appropriate.
What happens during your consultation?
Whether you've chosen telephone or video, you'll receive the same unhurried assessment and advice as a face-to-face appointment.
Book Your Appointment
Book online, call or WhatsApp the clinic to arrange a convenient telephone or video appointment.
Speak With Dr Secretary
At your appointment time, Dr Secretary will contact you by telephone or secure video call.
Assessment & Advice
You'll receive a clinical assessment, medical advice and a clear plan for what happens next.
Treatment & Follow-Up
Where appropriate, prescriptions, referrals, sick notes or further investigations can be arranged. If your symptoms need examining, you’ll be advised to attend the clinic.
Prescriptions, referrals & sick notes
Where appropriate, these can all be arranged during your consultation:
Prescriptions
If medication is appropriate, a private prescription can be issued during your consultation for collection from a UK pharmacy.
Referrals
If specialist assessment or further investigations are needed, Dr Secretary can arrange a referral and explain the most appropriate options.
Sick Notes
Fit notes and medical certificates can be provided where clinically appropriate following your assessment.
When will you need a face-to-face appointment?
An online consultation suits many concerns, but not every situation. Dr Secretary may recommend seeing you in person if:
- A physical examination is needed
- Your symptoms require further assessment
- Blood tests or diagnostic investigations are required
- A procedure or treatment needs to be carried out at the clinic
- Your symptoms suggest emergency assessment is more appropriate
If an examination is needed, Dr Secretary will explain why and arrange the most appropriate next step. If urgent medical care is required, you'll be advised to attend your nearest Emergency Department or call 999.
Appointment fees
Transparent fees, with no hidden charges or unexpected extras. You'll know the cost of your appointment before it takes place.
View the full pricing page → for additional consultation fees and services.
Time to be heard, and the same doctor each time
Many patients choose private care for quick access to a GP, more time to discuss their concerns, and the reassurance of seeing the same doctor throughout their care.
You'll See the Same Doctor
You'll speak with Dr Faizal Secretary throughout your care — by telephone, video or in person — so your treatment is based on an understanding of your medical history, not starting again with a different clinician each time.
Healthcare That Fits Your Day
Telephone and video consultations make it easier to access advice without taking time off work, arranging childcare or travelling. Evening and weekend appointments may also be available.
Clear, Honest Advice
Sometimes reassurance is all that's needed; other times you may need medication, investigations or a referral. Either way, you'll leave knowing exactly what happens next.
Ongoing Support
If your symptoms change or you need further advice, follow-up appointments can be arranged. If an examination becomes necessary, you’ll simply be asked to attend the clinic.
Online care from Dr Faizal Secretary
Dr Faizal Secretary is a GMC-registered GP with experience in both NHS general practice and acute medicine. Alongside clinic appointments and home visits, he provides telephone and video consultations for many common health concerns. His approach is simple: listen carefully, understand the problem, explain the options and agree the most appropriate plan together.
"Not every health concern needs a trip to the clinic. When it's safe and appropriate to manage your care remotely, a telephone or video consultation can often provide the answers and reassurance you need."
Dr Faizal Secretary, MBChB MRCGP · Read the full profile →
Online GP consultations, answered
What is an online GP consultation?
An online GP consultation lets you speak with a doctor by telephone or secure video call instead of visiting the clinic. It's suitable for many common health concerns, follow-up appointments, medication reviews and discussing test results.
Can online GPs prescribe medicine?
Yes. If medication is appropriate following your consultation, Dr Secretary can issue a private prescription for collection from a UK pharmacy.
Can a GP prescribe over the phone?
Yes. Many medications can be prescribed following a telephone consultation, provided it is safe and clinically appropriate to do so.
Can online GPs do referrals?
Yes. If specialist assessment or further investigations are needed, referral letters can be arranged during your consultation.
Can I get an NHS referral from a private GP?
A private GP can advise on your referral options. Whether an NHS referral is appropriate depends on your circumstances and local NHS pathways.
What conditions can a video doctor treat?
Video consultations are suitable for many common medical concerns, including skin conditions, minor infections, medication reviews, mental health concerns, follow-up appointments and discussing test results.
What can I expect during an online consultation?
You'll discuss your symptoms, medical history and concerns with Dr Secretary. Where appropriate, you'll receive treatment advice, prescriptions, referrals or recommendations for further investigation.
Can I insist on seeing my GP face-to-face?
If your condition cannot be safely assessed remotely, Dr Secretary will recommend a face-to-face appointment. Likewise, if you would prefer to be seen in person and a physical examination is appropriate, this can usually be arranged.
Speak with a GP wherever you are
Whether you need medical advice, a prescription, a referral, or simply want to speak with a GP without travelling, Dr Faizal Secretary offers telephone and video appointments. If your condition needs further assessment, you'll be advised on the most appropriate next step, including a face-to-face appointment where necessary.